Platform Independence Notice

Platform Notice

Last Updated: 23 May 2026 • Engrace UG (haftungsbeschränkt)

1. Independence Statement

SilkRoad is operated by Engrace UG (haftungsbeschränkt) and is entirely independent of all third-party social media and online platforms.

We are not affiliated with, endorsed by, authorised by, certified by, or in partnership with any of the following platforms or their parent companies:

  • Instagram
  • TikTok
  • YouTube
  • Meta
  • Facebook
  • Google
  • X (Twitter)
  • Telegram
  • Twitch
  • Spotify
  • Discord
  • Reddit
  • LinkedIn
  • Snapchat
  • Or any other social media, streaming, or online platform not listed above.

2. Trademark Notice

All platform names, product names, service names, trademarks, service marks, trade names, and brand names mentioned on this website — including but not limited to those listed in Section 1 — are the exclusive property of their respective owners and rights holders.

These names appear on the SilkRoad website solely for descriptive and informational purposes to identify the type of services offered. Their use does not imply any relationship, sponsorship, affiliation, endorsement, or authorisation by the respective trademark owner.

3. Nature of Our Services

Our services are independent digital marketing, visibility-support, and growth-support campaigns. We provide digital services that may affect metrics and statistics visible on third-party platforms. We do not operate on behalf of, act as an agent of, or claim any official relationship with any third-party platform.

Service descriptions that reference specific platforms (e.g. "Instagram growth-support") identify the target platform for the service and do not imply that the service is provided, approved, or certified by that platform.

4. Customer Responsibilities

Customers are solely responsible for:

  • Understanding and complying with the terms of service, community guidelines, and policies of any third-party platform they use.
  • Ensuring that the use of our services does not violate the rules of any relevant third-party platform.
  • Any consequences arising from the use of our services on their accounts, content, or platform standing.

We do not provide advice on whether specific uses of our services are permitted under the terms of any third-party platform. You should review the applicable platform terms before purchasing.

5. No Responsibility for Platform Actions

We are not responsible for any actions taken by third-party platforms, including content removal, metric reductions, account restrictions, suspensions, algorithm changes, or policy enforcement.

Third-party platforms operate independently and may change their policies, algorithms, and technical infrastructure at any time and without notice. Such changes may affect the results of our services, including "drops" in metrics after delivery.

Our service guarantees and refund eligibility are assessed in accordance with our Refund Policy and Terms and Conditions, which take into account third-party platform risk.

6. Independent Digital Services

Our services are sold as independent digital marketing and visibility-support services. We do not claim to have exclusive access to, special relationships with, or insider capabilities on any third-party platform.

Any result metrics (follower counts, views, likes, engagement figures) are indicative estimates based on historical campaign performance and do not constitute a guarantee of specific outcomes.

Platform Enquiries

support@engrace.de